1. Which payment methods are available?
We accept Easypaisa, JazzCash, and Cash on Delivery (COD) for your convenience. You can select your preferred payment method at checkout.
2. How long does order delivery take?
Orders are processed within 1–3 business days. Delivery usually takes 3–7 business days after dispatch, depending on your city.
3. Will I receive a tracking number?
Yes. Once your order is shipped, a tracking number will be shared with you via SMS or WhatsApp so you can track your delivery in real time.
4. What is your return and exchange policy?
We offer returns and exchanges within 7 days of delivery. Items must be unused, in original packaging, and include proof of purchase. Please visit our Return Policy page for complete details.
5. What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, contact our support team within 48 hours of delivery. We will arrange a replacement or refund as quickly as possible.
6. Do you deliver all over Pakistan?
Yes, we provide nationwide delivery across Pakistan through reliable courier partners. Delivery charges and timelines may vary by location.
7. How can I contact customer support?
You can contact our customer support team via WhatsApp, email, or the website contact form. Support hours are Monday to Saturday, 10:00 AM – 7:00 PM.